Marketing Marque ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marketingmarque.com or use our services.
1. Information We Collect
Information You Provide Directly
When you fill out our contact form, request a free audit, or communicate with us, we may collect:
- Name and contact information (email, phone number)
- Company name and website URL
- Service requirements and marketing budget
- Any other information you choose to share in messages
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general location
- Browser type and version
- Pages visited and time spent on pages
- Referring URLs
- Device type and operating system
Cookies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. See our cookie consent banner for more options.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Send you the free digital marketing audit you requested
- Communicate about your project or account
- Send relevant marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process your personal data under the following legal bases:
- Consent: When you tick the consent checkbox on our contact form
- Legitimate Interests: To run and improve our business
- Contract: To fulfil services you have engaged us for
- Legal Obligation: Where required by law
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website (e.g., hosting providers)
- Analytics providers (e.g., Google Analytics) to understand website usage
- Email service providers for communication purposes
- Law enforcement when required by law or to protect our rights
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdrawal of Consent: Withdraw consent at any time
To exercise any of these rights, please email us at prathamjaiswal314@gmail.com.
7. Cookies Policy
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function (always active)
- Analytics Cookies: Google Analytics to understand how visitors use our site
- Preference Cookies: To remember your consent choices
You can opt out of analytics cookies by clicking "Decline" on our cookie banner, or by installing the Google Analytics Opt-out Browser Add-on.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include SSL encryption, input validation, rate limiting on forms, and secure server configurations. However, no internet transmission is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: prathamjaiswal314@gmail.com
- Address: Marketing Marque, Mumbai, Maharashtra, India
- Response Time: We aim to respond within 48 hours